Never been treated with more disrespect from a employee in all my life older blonde lady that works in the McCaf, took my cousins HAM, cheese and tomato toasted sandwich back as she was occupied with her baby because there was no ham on the sandwich stood waiting at the counter while 3 employees stood there talking about how they stuffed up a order and refused to look at me I would say for a good 3 minutes finally got a death stair over at me saying whats the matter with your sandwich not a hello not a smile a death stair and whats the matter and she rolled her eyes I replied well theres no ham on the sandwich when it was ordered she snatched it from me and kept making her coffees not even a response I said excuse me theres no need to be so rude and she replied she wasnt being rude and shebwouldnt even look at me I said she needed to have more respect for customers especially a regular that attended once to twice a week for a coffee all she said was she wasnt being rude and smirked at me and just told me ok whatever when I sat down I could here all the ladies talking what the matter was across the restaurant once my cousins new order was made the young lady working along side of this rude individual walked through the restaurant to give the manger the sandwich so she could bring it to the table for her!!!! so unbelievably rude and immature just take it with a grain on the back you stuffed up so fix it theres no need for the disrespect!!! I WILL not be returning especially when Im a regular and go every week Just Disgusting..... 7/02/2019 9.30 am
Need to adress the lack of cleanliness of tables and floor, staff are friendly and helpful.
This is a McDonald's. It will be just like the last McDonald's you went to. I give Mareeba 4 stars because one time, they gave me 7 nuggets in my 6 pack. They must've known that I was a Lvl3 Google ReviewerEdit: Lvl 4
Mean with your chips guys, you live in a potato growing area and your mean with the chips? I guess because you don't use local product? The difference between customer satisfaction and a happy customer is the difference between "just enough" and "enough". This is a lesson known by McDonalds but not by you guys... look forward to an improvement, the scoop is used to jiggle and align the chips so a reasonable serving is acquired, proper use should be taught.
I was sitting in the outside eating area and one of the staff members came out to clear tables and make sure area clean. The staff member cleared and cleaned the table tops but didnt bother sweeping up food scraps and mop up coffee spill on the floor that they noticed but seemed to ignore. I feel staff member needs more reinforcement that first impressions about a store cleanliness and safety (slip on coffee spill) is of great importance. Very disappointing.
McDonald's Mareeba is an Australian Cafe based in Mareeba, Queensland. McDonald's Mareeba is located at 235 Byrnes St, Mareeba QLD 4880, Australia.
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